SHIPPING AND DELIVERY

All the orders will be shipped within 1-2 business days after placing. (Monday – Friday). Your order tracking details will be shared with the registered email. Once the order is shipped, allow at least 3-5 days for delivery. The delivery time may vary depending on the area pin-code.

UNDELIVERED ITEMS

In the event that your order is not delivered, either due to incorrect information or missed deliveries, it will be returned to us at our shipping facility. You will be
contacted once we receive the undelivered product.

In order to process a return or an exchange, please contact us for a return authorization.

We accept returns and exchanges within 1 DAY of delivery. The returned items must be received in new, unused condition. Only damage item will be subjected  for return request. unboxing video must be require for damage item return, otherwise return request will not be accepted.

CANCELLATION AND REFUND

Cancellation and refund is not possible against any orders

 

RETURN AND EXCHANGE POLICY

To initiate an exchange, please contact our customer service team at niashandmadepaintings@gmail.comwithin 2 days of receiving the item.
Catering to the hygiene standards for our products; all the exchanges received will go through a quality check by our team and would be further approved/declined for exchange.
We reserve the right to not accept a return if;
(1) the product/s are returned after use
(2) the products are damaged

The exchange once confirmed has to be shipped by the customer.

You can always contact us for more information inquiries at niashandmadepaintings@gmail.com 

Ownership 

This website is own by Nia’s Handmade Painting.